Anasia App Privacy Policy

Last updated: October 18, 2026

This policy explains how Anasia Group for Trading ("Anasia", "we", "us") collects, uses and protects information in the Anasia mobile application (the "App"). The App is an internal work tool for Anasia's promoters and branch heads. Accounts are created by Anasia; there is no public sign-up.

1. Information we collect

• Account and profile information: your employee ID, name, email address, phone number, role, assigned branches and profile picture.
• Precise location: collected only when you check in or check out of a shift, to confirm you are at your assigned branch. The App does not track your location in the background.
• Photos: a live camera photo taken at check-in/check-out, and a profile picture you choose. Face detection runs on your device only to help frame the photo; no facial recognition templates or biometric identifiers are created or stored.
• Work data: tasks, targets, sales and stock reports, returns and warranty requests, and documents you attach to them.
• Support messages: tickets and messages you send to the support team.
• Device information: a push-notification token used to deliver notifications to your device.

2. How we use your information

• To sign you in and manage your account.
• To verify attendance at your assigned branch.
• To assign tasks, measure targets and process reports, returns and warranty requests.
• To send you work-related notifications and respond to support requests.
• To keep the App secure and working correctly.

We do not use your information for advertising, and we do not sell it.

3. Sharing

Your information is shared only with authorised Anasia staff (for example your branch head and management) and with service providers that run the App on our behalf, including Google Firebase (push notifications and support messaging). These providers process data under our instructions. We may also disclose information when required by law.

4. Security

All data is sent over encrypted HTTPS connections. Sign-in tokens are kept in encrypted storage on your device. Access to data on our servers is limited to authorised staff.

5. Retention

We keep your information for as long as you work with Anasia and as needed for legitimate business, legal and accounting purposes. When it is no longer needed, it is deleted or anonymised.

6. Your choices and rights

• You can update your profile picture and password in the App.
• You can deny camera, location or notification permissions in your device settings; some features, such as check-in, will then not work.
• You can request access to, correction of, or deletion of your data, or deletion of your account, by emailing app.support@anasia.com. We respond within 30 days.

7. Children

The App is intended for adult employees only and is not directed at anyone under 18.

8. Changes

We may update this policy. The "Last updated" date above shows when it last changed.

9. Contact